As our clients, students, friends and family become affected by the current situation I wanted to share with each of you the resources I came across while helping a follow-up client look. I know every little bit can help relieve some stress. Each provider is offering help in different ways, but I want to express that for example spectrum is offering free internet for 60 days, but it will be their responsibility to contact them to cancel before they get charged.
If you do not see a resource listed I am sure by doing a bit of research or contacting customer service you will find out if help is being offered.
Comcast: The cable giant is offering free access to its Xfinity WiFi hot spots for everyone, including non-subscribers, for the 60 days. It’s also providing unlimited data to its customers for no extra charge and is not disconnecting internet service or charging late fees for customers who say they can’t pay their bills. The company is also providing 60 days of free basic internet service to new customers
AT&T: The cable, phone and media giant is suspending the termination of wireless, home phone or broadband service when customers can’t pay their bills because of coronavirus disruptions. The company is also waiving related late fees. Like Comcast, AT&T is also providing free access to its public WiFi hot spots. The company also said its consumer home internet wireline customers and fixed wireless internet customers would receive unlimited data.
Verizon: Verizon said it is waiving late fees and suspending service termination for customers “negatively impacted by the global crisis.”
T-Mobile: The mobile phone service provider is providing unlimited data to all current customers who have plans with data for the next 60 days. It will also provide additional data to mobile hotspot users.
Duke Energy: The utility is suspending disconnections for non-payment. “Customers should pay what they can to avoid building up a large balance that will be harder to pay off later,” the company said.
Charter Communications: The telecommunications company is providing free Spectrum broadband and Wi-Fi internet for the next 60 days to households with K-12 students or college students who don’t already have a subscription. Like Comcast and AT&T, it’s also offering its Wi-Fi hot spots for free to the public. To enroll your household in this Spectrum offer call 1-844-488-8395 . It is important to note, customers who sign up for the free service will automatically be billed for using internet access after the first 60 days unless they call Spectrum to cancel the service.
Vectren: Electric and gas shutoffs suspended for Vectren customers during coronavirus crisis
Car Loans; through Ford for example will allow Ford vehicle buyers and existing owners to delay or reorganize car payments if they need to due to COVID-19.
Also Website links for other resources if needed:
Indiana Medicaid website to apply for free healthcare for you and your son
https://www.in.gov/fssa/dfr/2691.htm
SNAP/Foodstamps website
https://www.in.gov/oucc/2384.htm
Free Government phone website
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Sandy Wehner
Youth Programs Team Lead
River Valley Resources/WorkOne
100 E. Second St.
Madison, IN 47250
Cell: (812) 599-9280
